1. Order Cancellation
1.1 Cancellation Window : You may cancel your order within 2 hours of ordering the product. Once the order will be dispatched from allotted site or shipped to your doorstep, it can’t be cancelled unless and until, it is damaged.
1.2 Cancellation Request : To request a cancellation, please contact our customer support team and provide the relevant order details.
1.3 Cancellation Confirmation: We will confirm the cancellation request and provide further instructions or updates, if necessary
2. Refund for Cancelled Orders
2.1 Refund Eligibility : If you cancel your order within the designated cancellation window, you may be eligible for a refund.
2.2 Refund Process : Once your cancellation request is approved, we will initiate the refund process. The refund will be processed in the original form of payment used for the purchase
2.3 Refund Timeframe : The time taken for the refund to reflect in your account may vary depending on your financial institution and the payment method used. Please allow 7 days for the refund to be processed and reflected in your account.
3. Order Modifications
3.1 Modification Request: If you need to make changes to your order after it has been placed, please contact our customer support team 9820599028 as soon as possible. We will make reasonable efforts to accommodate your request; however, modifications may not always be possible, especially if the order has already been processed or shipped.
4. Non-Cancellable Items
4.1 Perishable and Fresh Products: Due to the nature of perishable and fresh products, cancellations may not be possible once the order has been processed or prepared for shipment.
4.2 Customized or Personalized Products: Customized or personalized products may be non-cancelable once the production process has started.
5. Contact Information If you have any questions, concerns, or inquiries related to our cancellation policy or need assistance with canceling an order, please contact our customer support team 9820599028. We will be happy to assist you and provide any necessary guidance.