Payment Flow for 'Martand Masala' Online Ordering
Account Login

Login or Sign Up: Customers can log in or sign up for an account to place their orders and track order history.
Cart and Checkout

Customer Adds Items to Cart: Customers browse the product catalog, adding spices, masalas, and other items to their cart.
Proceed to Checkout: Customers review their cart, apply any promo codes, and click on the checkout button to proceed.
Shipping and Delivery Options

Enter Delivery Details: Customers enter their shipping address and contact information.
Choose Delivery/Pickup Option: Customers choose between home delivery or store pickup, with estimated delivery or pickup times displayed.
Order Summary and Confirmation

Review Order Summary: Customers review the final order summary, including the items, delivery charges, applicable taxes, and the total cost.
Confirm Order: Customers confirm the order details and proceed to payment.
Payment Method Selection

Choose Payment Method: Customers choose a preferred payment method (Credit/Debit Card, UPI, Wallets, Net Banking, Cash on Delivery).
Enter Payment Details: Customers enter the necessary payment information (card details, UPI ID, or net banking credentials).
Payment Processing

Secure Payment Gateway: Payment is processed securely through a trusted payment gateway.
Payment Authorization: The payment gateway authorizes the transaction.
Transaction Success/Failure: Customers receive a success or failure message based on the payment status.
Order Confirmation

Order Confirmation Page: Upon successful payment, an order confirmation page is displayed with the order details, estimated delivery or pickup time, and order number.
Email/SMS Confirmation: Customers receive a confirmation email or SMS with order details and the receipt.
Delivery or Pickup

Order Delivered: The order is delivered to the customer's specified address, or the customer picks it up from the store if they opted for pickup.
Post-Delivery

Feedback Request: Customers are prompted to leave feedback or rate their experience.
Support: Customers can access support for any issues related to the order, delivery, or product quality.